Refund policy

Return Policy

Eligibility:

  • Items must be returned within 14 days of the delivery date.
  • Items must be in original condition with all tags and labels attached.
  • Items must not be used or damaged.

Return Process:

  1. Contact Us: Please contact our customer support team at
  • Email: makeuptale.com@gmail.com
  • Cell: +92 339 0017917
  • Phone: +92 051 4807860
  1. Obtain a Return Authorization: We will provide you with a Return Authorization Number (RA#) and instructions on how to return your item.
  2. Package Your Item: Carefully package the item(s) you wish to return, ensuring it is protected during shipping. Include the RA# and a copy of your original order confirmation.
  3. Ship Your Return: Send the package to the return address provided in your Return Authorization. Please retain a copy of the shipping tracking number for your records.

Refunds:

  • Refunds will be processed within 14 business days of receiving your returned item.
  • Refunds will be issued to the original method of payment.
  • Shipping costs for returns are the customer's responsibility, unless the return is due to our error.

Exceptions:

  • Sale items are final and cannot be returned or exchanged.
  • Custom or personalized items are final and cannot be returned or exchanged.

Please note:

  • We reserve the right to refuse returns that do not meet our return policy.
  • If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
  • For any further questions or concerns, please do not hesitate to contact our customer support team.

For any further questions or concerns, please do not hesitate to contact our customer support team.